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Privacy notice

Who we are

Aurum Yachts Charter LLC, Dubai, UAE (“we”, “us”) runs STRAGA, a private Pershing 82 charter. We decide how the details you send us are used.

What we collect

When you send a request, we receive:

  • your name and your contact (phone or WhatsApp);
  • your desired date, number of guests and hours;
  • anything you add: occasion, whether you book as a concierge or travel agent, wishes and questions.

The form also records a few technical details: your reference number (PS-…), the language of the page, the time you sent the request, and campaign tags from the link you came from (UTM tags and ad click IDs such as gclid or fbclid). For spam protection we keep only a scrambled (hashed) version of your IP address, never the address itself.

Please do not write health details or other sensitive information in the wishes field.

Why we use it

Only to answer your request and arrange your charter. We do not sell your data and we do not send e-mail marketing.

Where it goes

  • WhatsApp. When you press the button, WhatsApp opens with your request already written. You send it yourself. WhatsApp is run by Meta and handles messages under its own terms.
  • Our server. Your request is stored on our server, which is run by our hosting provider.
  • Telegram. A copy is sent to the owner’s private Telegram chat. Telegram is a service based outside the UAE.

So your details may be processed outside the UAE. We do not share them with anyone else, unless the law requires it.

How long we keep it

If your request does not become a booking, we keep it for 12 months and then anonymise it. If you book, we keep the booking details for as long as accounting rules require.

Your rights

You can ask us to show you what we hold about you, correct it, delete it, or withdraw your consent. Message us on WhatsApp at +971 52 352 3409 and quote your reference number if you have one. We have no e-mail address. Withdrawing consent does not affect what was done before. Some booking records we may need to keep for accounting.

Changes

If this notice changes, we will update it here.